- Recently, there has been a decrease of food delivery app usage. According to a recent survey by eduMe, consumers have higher expectations when they order food for delivery. In fact, one in four Americans will request a refund after having a negative experience from their delivery service. In order to avoid this, it’s important for restaurants offering delivery services to properly train their staff, create a positive environment for their staff (happy staff will equate to happier customers), and always be over prepared for any scenario that could unfold during or after a delivery – especially if using services like Uber Eats or DoorDash.
Source: QSR Magazine. Read the full article here.
- According to a recent survey by Carl Marks Advisors, more than half of the supply chain executives do not foresee a “normal” supply chain until the first half of 2024 at the earliest. Two of the major factors at play are the war in Ukraine and labor shortages.
Source: Supply Chain Brain. Read the full article here.
- The food and barrage industry was one of the largest industries that was affected by the COVID-19 pandemic. Supply chains have been and continue to suffer. In fact, global restaurant sales were set back by six years. During this unique moment in time, many in the industry are hoping and looking to recover. Some things to consider while recovering are to create a marketing strategy toward distributors and retailers, have a solid product line and excellent packaging, and a highly mobile presence in each market.
Source: Entrepreneur. Read the full article here.